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Understanding mobile phones

Although we all have mobile phones, few of us understand the nuances of the different tariff structures available. Additionally, the pace of change in mobile data and smart phone applications is staggering.

These factors mean that most businesses need support in understanding their mobile requirements.

At Purchase Direct we have dedicated mobile specialists able to support you

Before you choose a manufacturer or supplier you need to consider how your calls will reach you and be distributed The following options are now available to all sizes of business:

  • Network coverage
  • Tariff options and reviews
  • Hardware selection and pricing
  • Mobile data
  • iPhone, Android and BlackBerry implementation
  • Customer service.

Account reviews & customer service:

Purchase Direct have access to pricing and customer service from all of the major networks. Part of our mobile service is to ensure you receive the best support available for your mobile account and that your invoices and tariffs are regularly reviewed.

Whether we are adding text or data bundles, barring 118 or international calls or putting spend caps on your phones, our target is to ensure your spend is as low as possible. As a minimum your account is reviewed every quarter.


Equipment supply & set up:

Purchase Direct are able to offer advice and supply of new handset equipment and support in its set up. If phones are locked to one network they can be unlocked and we can arrange the installation of car kits where necessary.

Mobile data & smart phones:

Perhaps the most common request we get is support in identifying the correct data solution for your business. We are fully accredited to support both iPhone, Android and Blackberry implementation and can advise on how best to integrate your database applications to your mobile devices.

Mobile Device Management (MDM):

Using MDM applications to remotely manage your smartphone estate is fast becoming an essential tool for the IT Manager. At Purchase Direct we can advise and support you on which MDM application is right for your business. Whether you are looking for remote wipe, application control or device tracking we have the solution to fit your requirement.

INTERESTED IN FINDING OUT MORE?

Our team of account managers can help with all your enquiries. To find out more, call us on 01707 299100 or alternatively use our quick and easy online contact form.